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How to Complain about Bus Services PDF Print E-mail
Written by Administrator   
Wednesday, 26 October 2011 12:55

Details from CENTRO on how to complain about bus services (contact details below):

1) ALWAYS contact the operator

2) CENTRO needs to know if complaints involve contracted services and is
interested in persistent issues with commercial services

3) The Bus Appeals Body are interested in pursuing cases on behalf of the
travelling public as long as complaints have first been reported to operators
and they have had sufficient time to respond.

Operators Contact Details:

National Express Coventry
0121 254 7272
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Stagecoach Midlands
08456 001 314
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Central Connect
0121 322 2222
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Mike de Courcey Travel Ltd
024 7630 2656
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CENTRO Contact Details:

Centro’s Customer Relations Team
0121 214 7214
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Bus Appeals Body:

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The Bus Appeals Body
c/o BUS USERS UK,
PO Box 119,
Shepperton,
TW17 8UX

01932 232574

Last Updated on Tuesday, 06 January 2015 21:11
 
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